The Brewery by Pure Living
From Fragmentation to Financial Flow
45%
Reduction in Wastage
72%
Reduction in missed tasks
65%
Reduction in Variance & Inventory discrepancy
Sector
Food & Beverages
Role
Founding Member
Tools
Anvil
The Brewery is a microbrewery and artisanal pizzeria developed under the parent brand Pure Living — a startup making its foray into the food and beverage space. This was more than a hospitality venture; it was a testbed for systems thinking, creative problem-solving, and building a brand that could scale.
As one of the founding members, I was involved at every level — from concept to construction, from supplier sourcing to team building. The project demanded a unique blend of operational foresight and creative agility: I worked on brand positioning, architectural inputs, kitchen and bar layout, digital presence, and the development of standard operating procedures across departments.
What set this project apart was our commitment to building not just a restaurant, but a replicable, process-driven application that could adapt and grow.
Challenge
In the early stages of The Brewery, the most pressing challenge wasn’t creativity or footfall — it was controlling the hidden costs that quietly erode profitability and guest trust in restaurant environments: untracked inventory loss, inconsistent task execution, equipment neglect, and disjointed communication across departments. These are the real, silent killers of restaurant margins.
We observed recurring breakdowns in three core areas:
Time Loss & Staff Inefficiency
Routine tasks — from service set-up to deep cleaning — were often forgotten or delayed due to lack of structured reminders and accountability. The result: service slowdowns, extended table turnovers, and over-reliance on a few experienced staff.Inventory Shrinkage & Wastage
There was no unified system for tracking breakage, over-prep, or daily consumption. Wastage was rarely logged, breakages went unnoticed, and front-of-house items (like glasses, games, spoons) quietly disappeared — leading to compounding losses and unpredictable procurement cycles.Reputation Risk
Delayed service, inconsistent product delivery, and occasional equipment breakdowns (especially with fridges and taps) chipped away at guest experience. Without a system of early warnings and service routines, we were firefighting instead of managing.
These inefficiencies had real financial and reputational implications. What we needed was a framework to standardize execution, capture real-time data, and turn human workflows into digital processes.
Results
This app became the operational nerve centre of the business. It translated SOPs and checklists into interactive, time-based tasks, sent reminders, and enabled tiered managerial oversight. Each department had its own user interface — the kitchen team tracked breakage, inventory, and wastage; which led to a 40% reduction in food wastage and a 65% drop in inventory discrepancies during stock audits. The service team received automated prompts to complete shift-specific checklists, resulting in a 72% reduction in missed operational tasks. They also logged breakage and loss of front-of-house items — helping cut monthly glassware and utensil losses by 35%. and managers received real-time analytics showing task delays, bottlenecks, and compliance rates.
All input from the app was integrated with back-end Excel dashboards, allowing variance analysis between POS sales (via PET Pooja) and actual inventory stock takes. It also enabled predictive maintenance scheduling — which contributed to a 85% reduction in fridge failures and an 60% drop in beer tap issues, preserving both service quality and product integrity.. This level of systemisation helped reduce operational friction, enhance team accountability whilst dramatically reducing wastage, improving staff productivity, and ultimately safeguarding the guest experience.
Process
Research & Analysis
We conducted interviews, surveys, and process reviews with department leaders to understand the pain points and user needs. We also studied competitor apps such as Toast or Jolt and industry trends to gather insights.
Information Architecture
Based on these insights, we structured the app around departmental needs. Each team had a unique interface prioritised around their daily flow:
The Kitchen UI surfaced prep checklists, wastage and inventory logs
The Service UI focused on shift tasks, front-end inventory (cutlery, menus, games), and handover tracking
The Management dashboard collated real-time task stats, flagging delays and anomalies in completion
Features were stack-ranked based on frequency, urgency, and visibility — ensuring the most used actions were the most accessible.
Wireframing & Prototyping
We began by sketching low-fidelity wireframes in Figma to map the user journey and navigation structure for each department — kitchen, service, and management. These wireframes helped visualise the daily task flows, checklists, and escalation paths based on real operational use cases.
Once the wireframes were validated through team feedback, we moved to Anvil, a Python-based platform that allowed us to rapidly build and deploy the live version of the app without traditional front-end development. Anvil’s drag-and-drop UI builder enabled us to replicate our Figma wireframes as functioning interfaces, while its backend integration capabilities allowed for real-time data entry, time stamping, user permissions, and Excel-compatible exports.
Usability Testing
The prototype was tested with 6 team members across all levels: two new hires, experienced servers, kitchen leads, and supervisors. We observed usage friction — such as overcomplicated input fields or unclear labels — and simplified the interface. Based on this feedback, we also added “save and resume later” logic and introduced swipe shortcuts for frequently repeated tasks.
Conclusion
The Brewery is a prime example of how creative vision and operational discipline can — and must — coexist. It proved that structured processes do not limit hospitality; they liberate it. By embedding systems that aligned people, tools, and tasks, we created an environment where quality could be maintained at scale, staff could thrive without micromanagement, and leadership could make decisions grounded in data rather than instinct.
For Continuum, this project illustrates a core principle: clarity is the foundation of creativity. When processes are intentionally designed, businesses not only survive — they create space to innovate, grow, and lead. This is what we build: the infrastructure beneath good ideas, so they don’t just work — they thrive.
