Operations Management Application - The Brewery
Pure Living Pvt Ltd
Food & Beverages
Founding Member
Anvil
45%
Reduction in Wastage
72%
Reduction in missed tasks
65%
Reduction in Variance & Inventory discrepancy
Description
Pure Living Pvt Ltd launched a microbrewery and pizzeria, The Brewery. Continuum was tasked with designing the operational backbone — ensuring workflows, financial visibility, and training that could hold pace with launch demands. Our role covered everything from menu costing to architecture, from staff training to variance analysis.
Challenge
Kitchen and service workflows ran without standardised SOPs.
Inventory losses from wastage and breakage went untracked.
Training delays created inconsistent service and slowed onboarding.
POS data failed to link to back-of-house, leaving profitability unclear at dish level.
Without intervention, the business risked eroding margins and burning capital before stabilising.
Process
Discover
Operational reviews observed kitchen preparation, service routines, and back-office processes. Delays, duplication, and gaps between POS sales and stock usage were mapped. Staff feedback was collected to identify friction in task ownership.
Define
Priorities were set: reduce wastage, improve accountability, and create financial visibility at dish level. Responsibilities were assigned by department, with all processes required to feed into a central reporting system.
Develop
An in-house mobile app was built as the operational core. SOPs and checklists were embedded into time-based task reminders with tiered oversight. Interfaces were created for each department: kitchen tracked breakage, wastage, and stock; service logged daily checklists and front-of-house inventory. Entries fed into an Excel dashboard integrated with PET Pooja POS for variance analysis. Predictive maintenance reminders were configured for equipment. Weekly training modules for service routines, deep cleaning, and glass polishing were embedded into the app.
Deliver
The app was piloted in the kitchen, then rolled out to service teams. Staff logged tasks daily, while managers tracked compliance and delays through backend analytics. Finance gained visibility into dish-level profitability by linking POS sales to actual usage. Training cycles became standardised, and wastage and breakage were logged systematically.
Results
Stock & POS Variance
<2%
Variance between Stock and POS
Task Reduction
72%
Reduction in missed tasks
Waste Reduction
18%
Reduction of wastage by 18% within 3 months
Training Time Reduction
30%
Shortened staff training time by 50% with digital SOPs.
Introduced dish-level COGS analysis linked to POS data.
Reduced equipment downtime with predictive maintenance alerts.
Conclusion
Continuum cut wastage, embedded accountability, and linked operations directly to financial performance. The Brewery could track profitability with accuracy, train staff faster, and maintain consistency across service and kitchen. Leadership regained time to focus on the brand while the operation ran reliably without constant oversight.
